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Mull Air Cargo Ltd Privacy Policy


Mull Air Cargo is committed to protecting your privacy. Please read on for more information on Mull Air's commitment to
your privacy.

What information does Mull Air collect?
We collect and store information about every shipment we handle so that we can efficiently provide the delivery services
demanded by our customers. We use information about our customers, their shipments, and their shipping activity to
provide or enhance the services we make available to our customers, to enhance our ability to communicate with our
customers about additional services they may find of value, to set prices, establish credit, accomplish the billing function,
and to comply with government regulations.

Some of the information collected by Mull Air is personal data or data which relates to an identifiable person. Examples of
personal data are names, addresses, e-mail addresses and telephone numbers. We never sell information to third parties
that could be used to specifically identify an individual customer or group of customers.

Information, including personal information (name, address and phone number), provided as part of a shipping transaction
represents a record of that business transaction and cannot be altered after the transaction is complete.

Furthermore, the Mull Air web site collects IP addresses, usage statistics, and browser information for system
administration, security, and statistical analysis purposes. We log this information so that we can provide the most
efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

How is my information saved and protected?
We treat our data as assets that must be protected against loss and unauthorised access. We employ information
security techniques to appropriately protect confidential information from unauthorised access by users inside and outside
the company. Access to customer information is limited to those individuals who have a legitimate business need for that
information.

Mull Air internet sites are currently located in the United Kingdom. Mull Air internet sites, and their supporting systems,
employ generally accepted information security techniques such as firewalls, access control procedures and cryptography
to appropriately protect confidential information from unauthorised access.

Your account and shipment information is stored in a central, secure source in our mainframe system. All calls from the
Internet to access this information must pass through our secure site.

Although we make substantial efforts to limit access to our facilities and vehicles to authorised personnel, we are not
responsible for maintaining the confidentiality of information that is printed and placed in plain view on a shipment or
package.

How do I change my personal or company information?
Users may contact Mull Air to request a change to registration information. You are entirely responsible for any and all
activities that occur under your account.

Does the Mull Air site use cookies?
Certain saved options may be stored as an encrypted entry in your cookie file, enabling you to access the advanced
features of this site without having to logon each time you enter the site. We believe cookies provide a safe and secure
way to improve the usability of the site. Please note that we will never use cookies to find demographic information. For
more information about cookies, read the Cookie and Privacy FAQ at the Netscape site.

Will Mull Air disclose the information it collects to third parties?
Unless approved by you, Mull Air will not sell, rent or trade your information to others. In other words, all information about
you stored on our site will never be released to anyone without your consent except to comply with valid legal processes,
such as a search warrant, subpoena or court order, to protect the company's rights and property, or during emergencies
when Mull Air believes physical safety is at risk.

Will Mull Air use this information to send me promotional materials?
Registered users and Mull Air customers at times will receive newsletters and other promotional materials via e-mail. Clear
instructions are always provided to opt-out of future e-mails. Furthermore, print materials are sent to Mull Air customers
on a regular basis. You may also opt-out of these print mailings by contacting your local Mull Air sales representative.

Please note that by using the Mull Air Web site, you consent to the collection and use of this information by Mull Air. If we
decide to change this privacy policy, alterations will be posted to this page. Mull Air is committed to protecting your
privacy.

Comments, suggestions or materials sent or transmitted to Mull Air shall be deemed to be non-confidential. Mull Air shall
have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and
distribute them to others without limitation, including, but not limited to developing and marketing products incorporating
them.

Questions regarding this Privacy Policy should be directed to the Mull Air Webmaster.
Mull Air Cargo
Small enough to care, big enough to cope
Telephone: +44 (0) 20 8569 4969
E-mail: info@mullair.com
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